What is the return policy?
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All products purchased through are final sale, and no returns or exchanges are accepted. Refunds are only processed for damaged or incorrect items, which must be reported within 7 days of the delivery date to support@betterworldfragrancehouse.co.
How long does shipping take?
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Order processing and delivery takes approximately 6 to 10 business days to continental United States destinations, not counting weekends or holidays. Orders placed before 11 AM EST Monday through Friday ship the same day; later or weekend orders ship the next business day. Alaska, Hawaii, and Puerto Rico may take longer.
How will refunds be issued?
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Refunds for canceled orders or approved damage/incorrect-item claims are issued to original form of payment used at purchase.
What if my item arrives damaged?
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Damaged or incorrect items must be reported to support@betterworldfragrancehouse.co within 7 days of the delivery date. Refunds are only processed in cases of damaged or incorrect items received.
Are pre-order or limited edition items returnable?
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Pre-order products, limited edition products, final sale products, and custom order products are not eligible for cancellation or refund requests, and products already produced or shipped before a cancellation request also do not qualify.
What does the candle smell like?
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Carby Musk opens with a floral top note, moves through an amber heart, and dries down to musk, with layers of sweet, velvet powdery musk blending with soft floral, amber, and marine connotations.
How much does the candle weigh?
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The Carby Musk Candle weighs 10.5 oz (297 g).
Is the candle free of parabens?
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Yes, the Carby Musk Candle is paraben free and phthalate free.
How long should each burn last?
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Each burn should last a minimum of 3 to 4 hours, which is especially important for the first burn, to prevent the wax from tunneling. The wick should be trimmed to 1/4 inch before every burn.
Who created this scent?
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Carby Musk was created by perfumer Michael Carby and was later adopted by Drake as his personal, everyday scent.
Is there a wearable version of this scent?
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Yes, Carby Musk is also offered as a roll-on fragrance oil, positioned as the wearable version of the candle. Both formats share the same Carby Musk accord.
Where else is this candle sold?
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Beyond the brand's own website, Carby Musk has also been stocked at select retailers such as Ulta Beauty in the U.S. and Harrods in the U.K., subject to availability.
What makes this scent different from others?
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The candle is built with an exclusive lingering-in-air technology designed to project further and leave a lasting impression, a feature highlighted at its relaunch and part of what has made it a distinctive, talked-about musk.